Question 1

Scheduling – when is my next treatment going to be?

Accepted Answer

Treatments tend to run every 5-6 weeks apart.

Question 2

Why do you offer 5 treatments? Do I really need all of them?

Accepted Answer

Just like people, lawns require proper nutrients to stay healthy. We do 5 applications to apply the right amount of nutrients through the growing season.

Question 3

What type of products are used and are they safe?

Accepted Answer

We use both granular and liquid products. Our products are tested and registered for use by the EPA to apply where people and pets live, work and play. When used according to label directions, these products represent little to no risk. In fact, a healthy lawn and landscape is beneficial for the environment by providing cleaner air, cleaner groundwater and a cooler earth. We leave specific instructions on the invoice, which we place on your door after each application. We send an e-mail before each application to let you know that we are coming that day.

Question 4

How do I sign up to start my service?

Accepted Answer

We have several options to start service. You can call the office, email or log onto our customer portal.

Question 5

Do you have any kind of a guarantee? What is it?

Accepted Answer

Our guarantee is simple, any time after and application if you are not satisfied, we will come back free of charge.

Question 6

What is included in the program?

Accepted Answer

Our program includes our 5-signature blends of custom-made fertilizers, crabgrass control and broadleaf weed control through-out the season. A free surface insect control and a crabgrass control booster application are also included to help ensure prevention and control.

Question 7

How did you come up with my price?

Accepted Answer

We use special software that allows us to measure only the turf areas of your property. Pricing is based on square footage of your lawn.

Question 8

How do I pay for my service? Do you offer prepayment options?

Accepted Answer

We offer prepayment discounts if you pay in full. There are several options to pay for service, including calling in to the office, you can also log onto your account through our secure portal.

Question 9

What is a reasonable expectation from your service?

Accepted Answer

We will work hard on providing a healthy, weed-free turf, and through our feedback and recommendations you will see immediate improvement on your lawn.

Question 10

What makes your service/company different from others?

Accepted Answer

Pride and Professionalism. We believe in taking pride in everything we do and maintain the highest professionalism possible while doing so.

Question 11

Are your technicians certified? What are the certifications?

Accepted Answer

Yes, our technicians must be certified through the state. We also provide additional training and requirements to ensure you have the best professional caring for your lawn and landscape.

Question 12

Do you offer other services besides lawn care?

Accepted Answer

We offer an All-Natural Mosquito & Tick control service. We offer a Perimeter Pest program as well as other enhancement services.

Question 13

How often should I water my lawn?

Accepted Answer

Lawn should be watered at least 1 inch per week. This can increase during hotter summers.

Question 14

How tall should I cut the grass?

Accepted Answer

Cool season grasses should be mowed at 2 ½ to 3 inches. Never mowing more than 1/3 of the grass blade.

Question 15

How do I get rid of moles?

Accepted Answer

There are many options on the market today that can assist in removing Moles.

Question 16

How long should the kids & pets stay off the lawn after treatment?

Accepted Answer

Each application may vary, our Lawn Professional will always advise on how long to stay off lawn at the time of visit.

Question 17

Will the rain wash away my application?

Accepted Answer

Too much rain can have a negative impact on the application. Light rain fall is beneficial in moving the product into the soil.

Question 18

Why do I have dandelions?

Accepted Answer

Since there are millions of weed seeds in an average lawn, it is not uncommon that dandelions can germinate in between visits. Dandelions are not prevented, we can only control them when they are actively growing.

Question 19

Do you have organic weed control?

Accepted Answer

There are currently no effective organic weed control products on the market.

Question 20

Bird and skunks are digging up my lawn. Does that mean I have grubs?

Accepted Answer

In many cases this could be a sign of grubs. However worms and other insects can attract. Birds and skunks. We inspect your lawn carefully at the time of each treatment for grubs and other potential problems. For best control of grubs, we recommend our grub control treatment.

Question 21

Why does my lawn look burnt after I mow?

Accepted Answer

One common problem is a dull mower blade. Be sure to check for shredded tips of grass blades. Grass blades are composed of 98%water. When you mow more than 1/3 off the grass blade it can put added stress onto the turf plant. We recommend if you see this to water after mowing the lawn. Mowing the lawn during the hottest part of the day can also contribute to discoloration.

Question 22

Why does my lawn have a reddish tint to it?

Accepted Answer

Depending on the time of year, this can be Red Thread or even Pink Snow Mold in the lawn. These are both cosmetic diseases then tend to grow out on their own.

Question 23

Will the application affect my well water?

Accepted Answer

Our products are only utilized by the top 4” of your soil. Most wells are several hundred feet deep, so you have nothing to worry about. A healthy robust, lawn is second only to a forest soil in its ability to filter out natural pollutants from the environment before they can make it to the aquifer. Our lawn care program will enhance the amount of pollutants that are filtered, not the opposite.

Question 24

I live on the water, will the treatment contaminate it?

Accepted Answer

A thick healthy lawn acts as a filter to preserve and enhance the quality of surface and ground water. It also will help prevent soil erosion.

Question 25

How long after treatment can I mow?

Accepted Answer

24 hours after any application.

Question 26

If I bag my clippings will it suck up the fertilizer?

Accepted Answer

The pelletized fertilizer will not be disturbed the mower.

Question 27

Should I bag my clippings or mulch them into the lawn?

Accepted Answer

As long as you are never mowing more than 1/3 of the grass blade it is recommended to mulch them back into the lawn. This provides free nutrients back into the lawn. On occasion you may want to bag your clippings, for instance if the grass got really long between mowings. If there is disease present in the turf,removing the clippings may help to reduce the spread of some diseases.

Question 28

I have a lot of Japanese beetles, does that mean my lawn has grubs?

Accepted Answer

No, however I would recommend applying a Grub Prevention as the chances of having grubs greatly increases with the presence of Japanese Beetles.

Question 29

Why do I have moss?

Accepted Answer

Excessive Shade and poor water and air circulation are the primary factors causing moss growth.

Question 30

Should I dethatch my lawn?

Accepted Answer

If thatch exceeds ½ inch, we recommend either Core Aeration or Dethatching. These should be done around September.

Question 31

Why can’t I grow grass under my trees?

Accepted Answer

Growing grass directly under trees can be very difficult. Lack of sunlight and a shallow root system prevent the grass plant from establishing itself.

Question 32

Is it too late to put down pre-emergent if the forsythias have already bloomed?

Accepted Answer

Forsythias bloom by air temperature and sunlight, while crabgrass germination is based solely on soil temperature. At 55 degree soil temperatures, we will see crabgrass start to germinate.

Question 33

How does it work? How long will it last?

Accepted Answer

We use an All Natural product that is applied around the house, under the decks, in shrub beds and around the perimeter of the property including any other areas where ticks and mosquitoes may harbor.

Question 34

How is it applied?

Accepted Answer

We use a few different methods of application, the most common is a mist blower. Our Pest Manager will determine the best method of application to ensure the best efficacy on your property.

Question 35

Is there a granular form for Mosquito & Tick Control?

Accepted Answer

Yes, however when it comes to controlling and repelling mosquitoes and ticks, liquid applications are superior.

Question 36

Is it applied to the perimeter only or in entire turf grass areas? Can it be applied in Tree/Shrubs/Mulch beds?

Accepted Answer

Typically, both mosquitoes and ticks will not harbor in open sunny areas of the turf. There are times when our Pest Professional will apply to areas of the turf when they determine there could be a high risk for both Ticks and Mosquitoes. We do treat in the shrub beds and mulch beds as this is a great hiding spot for young ticks and mosquitoes.

Question 37

Why am I still seeing Mosquitoes & Ticks?

Accepted Answer

There can be a number of factors on why you are still seeing both Mosquitoes and Ticks. For example: Weather is a big factor, if we receive heavy downpours of rain and then a few days later its sunny and warm, this will cause a nice breeding ground for mosquitoes. Heavy populations of ticks can also require more frequent or repeat applications.

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A member of our team will be in touch with you shortly.